Agentic AI built for claims operations & support

FNOL & Intake

Data Extraction

Assign & Triage

AI Calling

Fraud Checking

Assess Missing Info

FNOL & Intake

Data Extraction

Assign & Triage

AI Calling

Fraud Checking

Assess Missing Info

FNOL & Intake

Data Extraction

Assign & Triage

AI Calling

Fraud Checking

Assess Missing Info

FNOL & Intake

Data Extraction

Assign & Triage

AI Calling

Fraud Checking

Assess Missing Info

Data Enrichment

Coverage Analysis

Document Analysis

Reserve & Pay

Communications

Letter Generation

Data Enrichment

Coverage Analysis

Document Analysis

Reserve & Pay

Communications

Letter Generation

Data Enrichment

Coverage Analysis

Document Analysis

Reserve & Pay

Communications

Letter Generation

Data Enrichment

Coverage Analysis

Document Analysis

Reserve & Pay

Communications

Letter Generation

Trusted by global insurers, MGAs & TPAs

Trusted by global insurers, MGAs & TPAs

Trusted by global insurers, MGAs & TPAs

Driving high-impact, measurable ROI

Driving high-impact, measurable ROI

Secure, reliable, Agentic AI built just for insurance.

20%

reduction in LAE

$1M

saved in claims costs

1x

faster handling time

1-3 pts

loss ratio gain

MODULES

Basepilot's suite of agentic AI modules streamline claims operations, operating together or individually

FNOL & INTAKE

Automate FNOL & updates across all channels

Capture every form of intake from emails, calls, webforms and portals. Analyze all data and documents to create a claim in your CMS.

Email
Phone
Web Form
Live Chat
Mobile App

Analyze & Extract

Intelligent routing and validation

Create or Update Claim

Claims distributed to handlers

DATA & DOCUMENT INTELLIGENCE

Extract & structure data from complex documents & files

Capture every form of intake from emails, calls, webforms and portals. Analyze all data and documents to create a claim in your CMS.

inventory
inventory
product_name
product_description

ASSIGNMENT

Auto-assign any claim with custom intelligent logic

Capture every form of intake from emails, calls, webforms and portals. Analyze all data and documents to create a claim in your CMS.

Get started with pre-built AI claims workers or create your own.

DATA ASSESSMENT

Find missing info & request it before an adjuster begins

Capture every form of intake from emails, calls, webforms and portals. Analyze all data and documents to create a claim in your CMS.

Get started with pre-built AI claims workers or create your own.

COVERAGE ANALYSIS

Assess coverage & identify red flags across policies, endorsements & exclusions

Capture every form of intake from emails, calls, webforms and portals. Analyze all data and documents to create a claim in your CMS.

Get started with pre-built AI claims workers or create your own.

LETTER GENERATION

Generate compliant letters built with policy wording & reasoning

Capture every form of intake from emails, calls, webforms and portals. Analyze all data and documents to create a claim in your CMS.

Settlement Letter

Letter Writing
Case Summaries
Subrogation
Payments
Updates & Communication

Fraud

Capture claims from any channel, understand the claim instantly, and route it to the right handler using custom business logic, skills, and capacity.

Email
Phone
Web Form
Live Chat
Mobile App

Analyze & Extract

Intelligent routing and validation

Create or Update Claim

Claims distributed to handlers

Settlements

Analyze claim details against policies and exclusions, surface gaps or risks, and help adjusters investigate faster with deeper insight.

Claims Decisioning

Reading Policy
Checking Coverage
Fraud Check
Recommending Decision
Adjuster Review

Reserving

Handle claim communications end-to-end — drafting letters, coordinating parties, and supporting payments and settlement workflows.

Settlement Letter

Letter Writing
Case Summaries
Subrogation
Payments
Updates & Communication

Data Enrichment

Extract, structure, and enrich every document, message, and file to create a clean, complete, and usable claim record.

address
address
product_name
product_description

INTEGRATIONS

Operating on top of your existing core systems & workplace apps

No migrations. No disruptions.

ENTERPRISE-READY

Enterprise grade security & compliance

Secure & encrypted data

All data is encrypted in transit and at rest, with enterprise-grade security controls designed for regulated insurance environments.

Zero training

Your data is never used to train AI models - ensuring full data isolation, confidentiality, and IP protection.

Transparent auditing

Every action, decision, and output is logged and traceable, creating a clear, auditable record for compliance and review.

Auto-scaling

Scale securely from steady state to peak events - without performance degradation.

Access controls & SSO

Granular role-based access controls with enterprise SSO support.

Private deployments & custom model selection

Deploy in private cloud or isolated environments and select AI models of your choice.

ENTERPRISE-READY

Enterprise grade security & compliance

Secure & encrypted data

All data is encrypted in transit and at rest, with enterprise-grade security controls designed for regulated insurance environments.

Zero training

Your data is never used to train AI models - ensuring full data isolation, confidentiality, and IP protection.

Transparent auditing

Every action, decision, and output is logged and traceable, creating a clear, auditable record for compliance and review.

Auto-scaling

Scale securely from steady state to peak events - without performance degradation.

Access controls & SSO

Granular role-based access controls with enterprise SSO support.

Private deployments & custom model selection

Deploy in private cloud or isolated environments and select AI models of your choice.

ENTERPRISE-READY

Enterprise grade security & compliance

Secure & encrypted data

All data is encrypted in transit and at rest, with enterprise-grade security controls designed for regulated insurance environments.

Zero training

Your data is never used to train AI models - ensuring full data isolation, confidentiality, and IP protection.

Transparent auditing

Every action, decision, and output is logged and traceable, creating a clear, auditable record for compliance and review.

Auto-scaling

Scale securely from steady state to peak events - without performance degradation.

Access controls & SSO

Granular role-based access controls with enterprise SSO support.

Private deployments & custom model selection

Deploy in private cloud or isolated environments and select AI models of your choice.

Powered by world class partners

Powered by world class partners

AI workers for insurance, in action

AI workers for insurance, in action

Book a demo to see how Basepilot can create custom AI workers to automate back-office processes.

Book a demo to see how Basepilot can create custom AI workers to automate back-office processes.